Frequently Asked Questions

Below you will find answers to the questions we get asked the most about the product, shipping information and technical support

1.How many games does Super Console X Pro included?

There are more than 50,000 come with super Console X Pro, number of games included depends on which version you orderd. you can download our full game list in the download page.

2.What Emulator does Super Console x Pro support?

Super Console X Pro support 50+ emulators include PSP, Dreamcast, N64, PlayStation 1, NDS, SNES etc, you can explore the full emulator list here

3.How can i switch to Andriod TV system?

Start Super Console X Pro without plug in the tf card, the console will boot up using the build in andriod TV system and you can control it with the remote controller come with the package

4.Which countries do you ship to? 

We support FREE Shipping Worldwide, shipping time vary by countries, in most of the cases shipping time are within 21 days.

5.How can i know my order has been shipped?

Once your order has been arranged to be ship out, you will receive a tracking code with a tracking number. Where you can track the shipping status of your order

6.The console is not working, what can i do?

You can contact us via our contact us page or live chat widget, we will provide live support to fix your problem.

If the problem cannot be solved, please return the product to us and will will re-arrange another delivery.

7.Can i insert other game to Super Console X Pro?

Definitely! Super Console X Pro support online function (Lan/wifi 2.4G) where you can download games to the console directly, alternatively you can also insert game to the TF game, there are lots of additional games in our download page where you can find.

We are adding games gradually and we will send 10 new games to our customer every month once you have purchased Super Console X Pro from us.

8.I had a problem when setting up the console, what can i do?

Kindly contact us via our contact us page or live chat widget, stat the problem you have encountered and we will provide live support to fix your problem.

9.Does it come with a warranty?

Super Console X Pro come with a 1 year warranty, we support 1-to-1 exchange if there are any technical issue with the console within 1 year.

9.Does it Support mutiplay?

Super Console X Pro support up to 4 players, there is a 4-in-1 usb plug included in the package where you can plug in up to 4 controllers at the same time.

Cannot find the answer to your questions?

Contact us and leave your question! we will reply you asap!

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